Analysis of Interaction in MMO

Visit a massively multiplayer online game MMOG (e.g. World of Warcraft, Eve, NeverWinter) and answer the following:

  1. General social issues
    1. What is the purpose of the MMOG?
    2. What kinds of conversations are supported?
    3. How is awareness supported of the others in the MMOG?
    4. What kinds of social protocols and conventions are used?
    5. What kinds of awareness information are provided?
    6. Does the mode of communication and interaction seem natural or awkward?
    7. How do players coordinate their actions in the game?
  2. Specific interaction design issues
    1. What form of interaction and communication is supported, e.g. text/audio/video?
    2. What other visualizations are included? What information do they convey?
    3. How do users switch between different modes of interaction, e.g. exploring and chatting? Is the switch seamless?
    4. Are there any social phenomena that occur specific to the context of the MMOG that wouldn’t happen in face-to-face settings
  3. Design issues
    What other features might you include in the MMOG to improve communication, coordination and collaboration?

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