Business Problem-solving case

Hi I need someone to answer these questions and write an introduction and conclusion from the pictures I post

Thank you

introduction

3-13 Analyze Sears, using the competitive forces and value chain models.

3-14 What was the problem facing Sears? What people, organization, and technology factors contributed to this problem?

3-15 What solution did Sears select? What was the role of technology in this solution?

3-16 How effective was the solution Sears selected? Explain your answer.

Conclusion

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