case study

Read Chapters 4 and 5 in your textbook Cultural Diversity: A Primer for the Human Services.


Title: Cultural Diversity: A Primaer for the Human Services Edition: 5th (2014) Author: Jerry V. Diller Publisher: Cengage Learning Book ISBN: 978-1-285-07540-2

Your original response to the Discussion topic should be at least 350 words and should reflect the fact that you have completed the assigned readings and activities. Use your words wisely so that the posting has substance and includes examples and explanations. The best practice is to include citations and a reference list.

Please read Case Study 1 in Chapter 4 on pages 68–69 to answer the following questions:

  • Using the case study from Chapter 4, identify some issues of prejudice, racism, culture, and White privilege you found existed at Agency X.
  • Based on the scenario presented, how did institutional racism play a role in some of the cultural issues identified at Agency X?
  • As a Human Services Professional working at Agency X, why is cultural awareness important in human services delivery of clients of color? How can it be used to address some of the challenges presented at Agency X?
  • What suggestions would you give to the White upper management and staff members on steps they can take in becoming cultural allies of both clients and staff of color?

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