EN361 Grantham WeeK 5 Service providers and Customer Satisfaction Questions

Looking back to the proposal you wrote in week three, think about what evidence you might need to convince your readers to accept your proposal. Write three to four research questions based on your proposal. Then, list places you might find sources that could help you to best support your plan.

Work with your classmates to refine your questions and share ideas about where you might find quality sources.

Please respond to the initial question by day 5 and be sure to post two additional times to peers and/or instructor by day 7. The initial post by day 5 should be a minimum of 150 words. If you use any source outside of your own thoughts, you should reference that source. Include solid grammar, punctuation, sentence structure, and spelling.

Grading Criteria

Maximum Points

In your initial post, clearly present well-reasoned ideas and concepts.

25

Post to at least two additional students or the instructor reflecting on the other participants’ postings. You should actively participate in the discussion. (5 points per response)

10

Total

35

Proposal is attached

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