first thing to do in the meeting is ask the problem holder to restate the question
Please do not use other references
Read the chapter 7 of the file sender. Hint: Please reference the course content at pages 106-108
In this chapter 7, the first thing to do in the meeting is ask the problem holder to restate the question. In, Tools for Teaching, Barbara Davis offers ten types of questions for use in the classroom and they can be equally effective when challenging assumptions in the workplace. If you are problem holder, can you choose two of these types of questions and explain your thought about the two types of questions briefly?
Hint: Please reference the course content at pages 106-108
the book name is Capability at Work: How to Solve the Performance Puzzle, by Paul Matthews (2014). Milton Keynes, UK: Three Faces Publishing. ISBN-13: 978-1909552043
