you did volunteer work

Please answer the following four questions in three to four paragraphs I am looking for detailed answers and reflections to these THREE QUESTIONS TO ANSWER:

1. How would you describe the culture climate of this agency? For example: Decribe the employee make up including racial and cultural diversity, age, education, and other areas of diversity.

2. What surprised you most about the operations of this agency? For example: How did they plan or organize the work? how were conflicts or controvesey handled? How did employees relate to one another?

3. What is the most important thing you learned or will take away from having worked in this environment?

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